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Our Technicians are skilled in multiple facets of Computer Technical Support.
  • Hardware Installation
  • Spyware / Virus Issues
  • Internet Connection Issues
  • Solftware Problems
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Self Help
We will post any information we can find that may be useful to you in helping you track down your problem by yourself.



Spyware
Pop-Ups are commonly caused by Spyware. Spyware is considered internet advertising. If you are getting a lot of pop-ups even when you are not connected to the internet you may be infested with spyware. Certain categories of spyware are destructive they are called malware (malicious software) these products can keep your system from connecting to the internet.

Spyware is used to keep track of where you go on the internet. Think of it as a peeping tom, program(s) like this continue to use memory and can cause your system to slow down considerably. Removal of spyware should be preformed on a regular basis much like virus checking and removal. The more spyware in the system the less stable the system becomes.

Many providers offer spyware removal utilities some work better then others some are more destructive then others. Spyware removal utilities are not a replacement for an anti-virus. These utilities are to be used in conjunction with anti-virus software.

   Tested Free Removal Utilities:

   > Spybot Search & Destroy
   > Ad-aware
   > CWShredder
   > Hijackthis

   Non-Free Tested removal utilities (Non-destructive)

   > XoftSpy (not free)



Free Online Virus Checkers


Free online tools will do a basic check to see if your computer harbors any viruses, and will advise you on what to do about it.  One must be careful to use only well-known virus checkers (such as the ones listed below), as some online sites contain either viruses themselves, or convince you to by software you otherwise do not need.

   > Symantec (Norton) Free virus Checker
   > Trend Micro Online Virus Checker
   > Kaspersky Online Virus Checker


Memory Checkers


If your system reboots or takes an extremely long time getting from the Splash Screen to the boot sequence, you may be experiencing memory problems. Memory is a physical component of your computer. You may need to check to see if your memory is failing.

   > MemTest-x86